Frequently Asked Questions

See here our most frequently asked questions. If you cannot find the answer to your question below, please contact us directly.

Material & production

Questions regarding our material and our production process.


The term "grasscloth wallpaper" encompasses a range of natural fabrics that are handwoven from natural plant fibers, including sisal, seagrass, arrowroot, bamboo, and jute.

The fibers are extracted from the plants and allowed to dry in the sunlight. Traditional handwoven looms are employed in the manufacturing process. Typically, this product is crafted in countries such as China, Brazil and Tanzania where the respective grasses are cultivated.


Grasscloth wallpaper traces its origins to Asia, where natural fibers are intricately woven into rice paper and then applied to walls, offering both insulation for homes and a naturally decorative touch. Archaeological findings reveal the use of natural grasses on walls dating back over 2000 years. In contrast to the costly Silk and Linen Wallpapers of the time, grasscloth, with its affordable natural fibers, found widespread use in households.

By the 17th century, the allure of Silk wallpapers had reached London, where they were imported for adorning luxury houses and mansions. However, a significant shift occurred in the 1960s and 1970s during the rise of hippie culture and a heightened appreciation for eco-friendly materials. Natural wall coverings, characterized by simple weaves and basic colors, gained immense popularity in Europe and America.

The 1990s witnessed a resurgence in demand for ecological and sustainable products, prompting leading wallpaper manufacturers and distributors to introduce more daring designs and a broader spectrum of colors.

The enduring appreciation for sixties and seventies culture persists, fueled in part by television shows like Mad Men, which showcase interior designs from that era, often featuring grasscloth wallpaper prominently.

In the contemporary landscape, manufacturers have an extensive array of options, offering infinite possibilities for new designs that are a far cry from the original wall coverings of previous generations. Modern designs incorporate mixed fibers, metallic dyes, and patterns inspired by parquet designs, reflecting a dynamic evolution in grasscloth wallpaper aesthetics.

Read more here.


Sisal stands out as the predominant fiber, commonly employed in the production of ropes. This robust fiber is well-suited for wallpapers due to its inherent strength and versatility in accepting dyes. Through weaving and application to backing, these fibers are transformed into a durable wall covering.


Jute wallpapers share similarities with sisal, featuring slightly thicker but softer fibers.


Seagrass and bamboo wallpapers utilize thicker and sturdier fibers, resulting in a textured appearance.


Our designs are printed on natural sisal wallpaper.

We print with solvent-free inks that are GREENGUARD GOLD certified, meaning our inks meet the strict VOC requirements of federal, state, and local governments. Completely odorless and not harmful for the environment.

Ordering

Questions regarding ordering.


Sure. You may make changes to your order up until your order has begun being processed.
Please contact us by email with the order modifications you would like to make.


You may cancel your order up until your order has begun being processed. To cancel your order please get in touch with us as soon as possible.

We accept Visa, MasterCard, American Express, PayPal, iDeal, Giropay, Belfius, Cartes Bancaires, Bancontact and SOFORT.

Sure. It is possible to pick-up orders at our office location in Almere, the Netherlands or in selected showrooms worldwide.

The first step in the process is to calculate the square meters you will need to cover your walls. 

Read more here or use our Wallpaper Measurement Calculator.

Wallpaper Installation & care

Questions regarding the wallpaper installation, care & maintenance.


Please read our instructions carefully.


Yes, grasscloth wallpapers are crafted by hand using traditional looms and natural materials. As a result, anticipate slight colour variations between each panel and a join that can be noticable.


Paste-the-Wall means that you just need to apply paste directly to the wall. After that, you only need to mount the dry wallpaper to the wall. It's that simple!


Pattern repeat is the vertical distance between one point in the pattern and where that identical point appears again. It is important to keep in mind when you are choosing your printed wallpaper design. All our patterns match straight.


Grasscloth, while not as durable as vinyl or printed paper, is more susceptible to stains due to the natural fibers' lower resistance and their relatively delicate nature.


When cleaning, exercise caution by using a damp cloth, but refrain from excessive rubbing to prevent colour removal from the wallpaper.

Shipping

Questions regarding shipping of your order.

Solid grasscloth wallpapers are shipped within 48 hours.

Printed grasscloth wallpaper rolls are produced sustainably on-demand. This will typically take between 4-6 days to produce. All orders are shipped from Europe. You will receive a confirmation email once your order has shipped.


We do ship wallpapers internationally.

Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to import taxes and local duties.

These taxes and duties are not included in your purchase price and are the responsibility of the customer. However, if applicable, we will support with any communication of information with customs as necessary.


We ship all wallpaper orders above €150 free of charge, worldwide.


Yes, we can deliver to you work address. Please make sure to add the name of business to the shipping address, to make sure the courier can find the right place.

Returns & Exchanges

Questions regarding returns & exchanges.

Yes, we accept returns within 14 days of receipt. The order must be returned in the condition in which it was received. We do not accept returns of already pasted wallcovering.

All of our custom printed walpapers are sustainably produced made-to-order. Therefore, we highly encourage to order a sample in advance and contact us in case you have any questions.

In case of a defect, we accept exchanges within 14 days of receipt.


We inspect all rolls prior to shipment, however, defects in the craftsmanship may still occur. Exchanges for these items will be accepted within 14 days of receipt.

We recommend to inspect Wallpaper rolls before installation, because the  material must be returned in the condition in which it was received.

Prior to sending your shipment back for an exchange, please email us at info@desardidecor.com for an official return form.